Terms & Conditions

(A) EM Membership and rights of admission is reserved solely for :

• Indian Nationals & Citizens.
• Persons of Indian Origin (PIO).
• Non Resident Indians (NRI).
• Persons of Indian Descent or Indian Heritage
• Persons who intend to marry persons of Indian Origin.

(B) Further in capacity as EM member you confirm that you are :

• 18 years or above (if you are a woman) or 21 years or above (if you are a man);
• Legally competent to marry as per the law applicable to you, and
• Not prohibited or prevented by any applicable law for the time being in force from entering into a valid marriage.

While accessing the EM website, you may:

• Fill in the details for EM to call you back, or
• Call EM at the toll free number to enquire about the EM services, or
• Email your enquiries about EM services.
• Chat with the EM service team about the EM service.

(D) EM shall shortlist and initiate contact with prospects if age difference is as follows:

• For male members – Prospects age difference is less than 10 years.
• For Female members – Prospects is of same age or above.

(I) EM Members are expected to refrain from :

• Entering into financial transactions with shortlisted prospects prior to solemnization of marriage.
• Dealing with shortlisted prospects before carrying out due verifications of the prospect.
• Entering into physical relationship with prospect before marriage.
• Sharing of confidential and personal data with each other but not limited to sharing of bank details, etc.
• Not violates any law for the time being in force;

In the event you come across any concerns in our service, then please be free to contact us:

• EM will maintain confidentiality of all personal information [other than that meant for sharing with the prospect] furnished by EM members and shall take all possible and /or bonafide steps for maintaining the confidentiality. However, EM member may divulge such information if required by law (without prior intimation to you).
• Any feedback you provide to EM member shall be deemed to be non-confidential. EM member shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that (i) your feedback does not contain confidential or proprietary information of yourself or third parties; (ii) EM member is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) you are not entitled to any compensation or reimbursement of any kind from EM member for the feedback under any circumstances.
• You agree that EM has all the right to process your data through the automated process to serve you with suitable profiles (based on your set partner preference) from EM or MCL’s consortium of websites and may also send you communication in this regard.

In the event you come across any violation by another user including but not limited to having content in the web site that is obscene, menacing, grossly offensive, harming minors, infringing copyright, patents, etc., or another user is impersonating etc. you may then please be free to provide your concerns in writing or email us with digital signature to :

• You as registered members of EM/MCL consortium of portals are bound by these terms and condition. We request you to follow the guidelines of safe matrimony (see URL https://www.bharatmatrimony.com/safe-matrimony/index.php and give truthful information about yourself to RM to avoid dispute between you and the prospect.
• You would appreciate that EM endeavor to search the prospect on the basis of the partner preference set by both the registered members and share the contact details with each such prospect, after taking your due consent to share such contact details.
• EM is not a broker or the agent of any EM member and EM does not partake in the exchange of any kind of discussion between the EM members and prospects or the results of their discussion. EM Member’s are solely responsible for the communications with prospect.
• EM shall not be held responsible for any interactions/ passing of information(s) etc. between any EM members via e-mail, call, chat or any other medium with prospect. And EM also expressly disclaims any responsibility or liability for any transactions or interactions between the EM members inter-se.
• EM has no obligation, to monitor any such disputes arising between the members, and EM shall not be party to any such dispute/litigation etc.

• You (i.e. the EM member taking the EM package) acknowledge that you are responsible for the content and information including the profile details, photograph and other content provided at the time of the creation of the EM profile and also all the post and communication with other members. You hereby represent and warrant that you own all rights, title and interest in your content or have the necessary licenses, rights, consents, and permissions to provide the said content. However, by submitting the content to EM, you hereby grant EM a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, communicate to the public and the EM’s business and services, including without limitation for promoting, communicating to the public and redistributing part or all of the content (and derivative works thereof) in any media formats and through any media channels.
• You hereby also grant EM a non-exclusive license to access your content and to use, reproduce, distribute, prepare derivative works of, display, communicate to the public and perform such content.
• While EM does not accept any obligation to monitor the content, if the content is found not to be in compliance with these Terms, EM may delete the content and / or terminate your registration without a refund of any subscription paid by you, in terms of clause 3 (b) of these terms and conditions. You agree that if the situation warrants, then MCL may at its sole discretion put restriction on any EM member to other member’s communications.
• EM reserves the right to suspend/delete the profile of the users who appropriate the name, likeness, email address, contact no or other personally identifiable information of another individual and EM also reserves its right to initiate appropriate legal action against such individual, as and when EM get the knowledge of the same.
• Elite Matrimony is a brand owned by MCL. MCL owns, retains and has complete rights in EM and the EM Service.
• MCL reserves the right to proceed/initiate appropriate steps under the prevailing law against infringement by violators of the said proprietary rights for illegal copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling of any such proprietary information.
• In the event we get a complaint against you and consequently we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including for any loss, costs, expenses, or consequence, if any.

• The EM website shall be deemed to be used by you when it is loaded and/or continues to be loaded in temporary or permanent memory of your mobile phone, computer or any other device or in the internet browser thereof.
• EM website act’s as an intermediary as defined under sub-clause (w) of Section 2 of the Information Technology Act, 2000.
• In the event you file a false complaint against another prospects on our Website and consequently we have suspended/deleted that prospects profile based on your complaint, then we reserve our right to initiate appropriate legal (Civil/Criminal) action against you and claim any and all costs expenses from you, for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any and all amounts paid by you for the EM services.
• Notwithstanding anything contained herein, EM reserves the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on website / MCL consortium of websites (once such instance come to EM/MCL’s notice) in order to ensure compliance with the prevailing laws in force for the time being, especially those relating to providing any obscene, libelous, blasphemous, slanderous, defamatory or invasive of another person’s (deceased or alive) right of privacy or publicity, or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal /indecent, unlawful activity/communication. EM also reserves the right to block/ delete / suspend the profile which might be offensive, illegal or that might violate the rights, harm or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects.
• The Grievance Officer shall handle complaints in relation to the following violation by the User of computer resource as the User is not entitled to host, display, upload, modify, publish, transmit, update or share any information on the Website that –

(C) Notwithstanding anything contrary contained anywhere, under no circumstances, EM shall be held responsible or liable whatsoever or howsoever, arising out of, relating to or connected with:

• any act or omission not done by EM/MCL/ payment gateway/alliance partner/banks etc.;
• any untrue or incorrect information submitted by you or on your behalf;
• any decision taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile from EM);
• any unauthorized or illegal act done by any third party relating to or connected with any information submitted by you or on your behalf;
• any cybercrime attempted or committed by anyone, and
• any incident of force-majeure or ‘act of god’.
• Any issue already stated in these terms and conditions including limitation of liability clause of these terms and conditions.
• You also understand and agree that EM is not counterchecking or authenticating the veracity of the data provided by any EM member while registering for EM services. EM Members are expected to counter check the veracity of the details of the prospects while shortlisting the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. EM do not claim the authenticity or ownership of the home or office address scheduled for an appointment as being the member’s actual or legal place of residence or employment respectively. EM will not be liable for any damages of any kind arising from the use of this EM services/Website/MCL consortium of websites, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
• Using/availing of third party services namely horoscope matching services etc. and for paying for such third party services through EM.
• EM shall not be liable for the outcome of during any interaction in a meeting, call, sms, chat, email or social media posts at any point of time.
• Any issues relating to any technical malfunction of any telecommunication network, software, hardware failures, network congestion, denial of service, failure due to spamming or any combination of the above.